ursulauplink.com Return and Refund Policy
Welcome to ursulauplink.com, your go-to destination for top-notch tech gadgets. We strive to provide you with products that exceed your expectations. However, we understand that there may be instances where you need to return or exchange an item. Heres our simple and transparent return and refund policy to assist you.
Returns Process:
- To initiate a return, please email us at [email protected] within 14 days of receiving your order.
- Include your order number, the item(s) you wish to return, and the reason for the return in your email.
- We will provide you with further instructions on how to proceed with the return process.
Return Conditions:
- Items must be in their original condition, unused, and in the original packaging.
- Products that have been damaged or altered in any way are not eligible for return.
Refund Policy:
- Refunds will be issued to the original payment method once the returned items have been received and inspected.
- Please allow 5-7 business days for the refund to reflect in your account.
Return Shipping:
- Customers are responsible for the return shipping costs unless otherwise agreed upon with our customer service team.
- We recommend using a trackable shipping service to ensure the safe return of your items.
Non-Returnable Items:
- Gift cards
- Downloadable software products
We value your satisfaction and are here to assist you with any queries or concerns. If you have any questions regarding our return and refund policy, please dont hesitate to reach out to us via email at [email protected]. Thank you for choosing ursulauplink.com for your tech gadget needs.